VideoCoach Privacy Policy

Last updated: 2 October 2026.

Controller and contact

The controller is Adam Wojnowski, operating under the name VideoCoach, 1 Whitwell Avenue, Elland, HX5 9EF, United Kingdom. Privacy contact: videocoach.aa@gmail.com.

Data we process

We process account details such as name, email address, Google identifier and profile image; app settings; scripts, audio and video recordings, session history, clips, transcripts, AI reports and generated audio; usage and plan counters; and technical and security data supplied by your browser, our server and service providers.

Google sign-in

Google sign-in requests the openid, email and profile scopes. We receive basic profile information, including email address, name, account identifier and available profile image. We do not request access to Google Drive or other Google services.

Purposes and legal bases

We process account details, content and settings to enter into and perform the service contract. We use security data and a pseudonymised monthly usage counter on the basis of our legitimate interests in protecting the service, preventing abuse and preserving limits after re-registration; the counter is deleted after the month ends. Legal obligations may require us to process billing records if payments are enabled.

Recordings and AI features

Recordings are processed to provide recording, history, editing and export features. Technical image analysis used during recording runs in the browser. When you use an AI feature, text and information in your request may be sent to Anthropic (Claude). For AI Review, a video or audio track may be sent to OpenAI for transcription; the transcript and analysis data may then be sent to OpenAI or Anthropic, and text may be sent to OpenAI for speech generation. The app does not send user content to ElevenLabs at runtime; the voice files used were generated beforehand.

Recipients

Data is shared only as needed to operate the service with these providers: Hostinger (website hosting and infrastructure), Google (Google authentication), Cloudflare (R2 file storage), Anthropic (Claude) and OpenAI (transcription, analysis or speech synthesis). WooCommerce and Stripe will be used for payments only after payments are enabled.

International transfers

Providers may process data outside the United Kingdom. Where required, transfers must rely on a mechanism permitted by data protection law, such as an adequacy decision or appropriate contractual safeguards. The exact location of Cloudflare R2 storage depends on the account and bucket settings.

How long we keep data

Account data, scripts, history and saved content are kept until you delete them or your account is deleted, subject to legal obligations. Video files saved on the Free plan are automatically deleted after 7 days; related history metadata may remain while the account is active. Files saved on a paid plan currently have no automatic expiry date. When an account is deleted, the app deletes associated files and records; a minimal pseudonymised usage counter may remain until the end of the current month and is then purged.

Your rights

You may request access, correction, erasure, restriction and portability, and where the law provides, object to processing or withdraw consent. You may complain to the UK Information Commissioner’s Office (ICO) or the supervisory authority where you live. Contact videocoach.aa@gmail.com.

Cookies and device storage

The app stores selected settings such as language, theme and coaching voice locally; temporary data may be held in browser session storage. The WordPress site and its plugins may use additional cookies or technical tools. The live site configuration must be checked to identify them and determine any required consent.

Security and changes

We use technical and organisational measures intended to protect data, including private file access and restricted permissions. No method of transmission or storage is completely secure. We may update this policy; the current version will be published at this address.

Children

VideoCoach is not intended for anyone under 18, and we do not knowingly collect their personal data. If you believe a minor has provided data to us, contact us so we can take appropriate steps.